Our brains have a number of decision-making tools that we use to come to conclusions and speed up decision-making. Called heuristics, we use experience, prior understanding, education, and other factors to focus in on the correct decision quickly. In most cases, such as reaching into the closet when we are getting dressed for work, this speedy decision-making is automatic and helpful. When a situation or decision becomes more complex, however, the limitation of our decision-making shortcuts become evident. Unfortunately, sometimes we end up on the short end of the decision-making stick, when a situation needs more detailed understanding and investigation. Especially in situations in which our safety or freedom may be in jeopardy, the wrong thing to do is accept a quick, but incorrect, conclusion.
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